- 2026-05-30
- by LethaldiranMX
- Trends
- 0 Comments
LethaldiranMX Insight
Zavora 360 serves as an efficient bridge between WordPress sites and Royal Bengal AI’s virtual receptionist platform, offering an interactive voice and text engagement layer directly in the browser. By offloading the resource-intensive voice processing and natural language understanding to an external API, the plugin allows site owners to deploy a 24/7 multilingual assistant without degrading server performance. This implementation is particularly valuable for service-oriented businesses and global e-commerce stores looking to scale customer support and reduce abandonment rates through real-time, localized conversational AI.
Best Fit & Operational Role: This plugin is best suited for small-to-medium enterprises, international e-commerce operations, and service providers who require immediate, multilingual customer engagement but lack the resources for a round-the-clock human support desk. Within the WordPress stack, it functions as a lightweight frontend connector, utilizing shortcodes or global floating buttons that can be conditionally disabled on high-friction pages like WooCommerce cart and checkout. It solves the operational challenge of scaling real-time customer inquiries by leveraging a custom-trained knowledge base, ensuring visitors receive accurate, instant responses in their preferred language.
Potential Limitations & Pitfalls: From an operational standpoint, the plugin’s local footprint is minimal, storing only configuration settings and API keys in the database. However, because it acts as a gateway to an external service, its core functionality is entirely dependent on the availability and uptime of the Zavora 360 platform. Additionally, while the plugin itself does not store visitor data locally, administrators must account for the privacy implications of routing user voice and text inputs to a third-party processor when updating their site’s privacy policies.
Floating voice + chat Virtual Receptionist for WordPress. Trained on your knowledge base, speaks your visitors' language, available 24/7.
This is the official Zavora 360 plugin, built and maintained by Royal Bengal AI — the team behind the Zavora 360 Virtual Receptionist platform at zavora360.royalbengal.ai.
Zavora 360 is a Virtual Receptionist that answers your website visitors’ questions in real time using advanced voice technology. This plugin adds a floating “Talk to Us” button to your WordPress site — visitors click it, a small popup opens, and they’re talking to your custom-trained Virtual Receptionist within seconds. As of v1.2.0, you can also add a floating Chat button so visitors who prefer text get the same Virtual Receptionist in a chat window.
The agent speaks the visitor’s language (English, Hindi, Bengali, Spanish, Arabic, French, and more), is trained on your own knowledge base, and is available 24/7. No phone calls needed — it all runs in the browser.
What this plugin does
- Adds a floating “Talk to Us” voice button to every page of your site (configurable)
- Adds a floating Chat button alongside the voice button (v1.2.0+, independent toggle)
- Lets you place either surface mid-content with the
[zavora_360](voice) and[zavora_360_chat](chat) shortcodes - Customize each button’s color, label, position, and size independently
- Hide either button on specific pages, or only show on specific pages
- Auto-detects WooCommerce and lets you hide both buttons on cart/checkout
Requires a Zavora 360 account
This plugin is the WordPress connector for the Zavora 360 platform. You’ll need an account at zavora360.royalbengal.ai — the Free plan includes 10 minutes per month at no cost and no credit card.
Privacy and data
This plugin doesn’t collect or transmit any visitor data on its own. When a visitor clicks the button, a popup window opens pointing to the Zavora 360 platform (zavora360.royalbengal.ai). All voice processing happens there, under Zavora 360’s privacy policy.
The plugin stores your API key and display preferences in your WordPress database (wp_options table). No visitor data is stored by the plugin.
External services
This plugin connects to the Zavora 360 platform, an external service provided by Royal Bengal AI. The connection is required for the plugin to function — without a valid Zavora 360 account and API key, the button will not load. The plugin does not contact any other third-party services.
What the plugin sends to Zavora 360:
- When you save an API key on the settings page, the plugin makes a single GET request to
https://zavora360.royalbengal.ai/api/external/widget-configwith the API key in anX-API-Keyheader. This validates the key and fetches your account’s button configuration (label, color, position, size, plan, minute balance). The request also includes aUser-Agentheader in the formZavora360-WP/{version}; {your-site-url}/so the platform’s logs can distinguish plugin traffic from other API consumers. - When a visitor clicks the Talk-to-Us button, a popup window opens at
https://zavora360.royalbengal.ai/call?company={your-company-slug}. The browser handles the voice conversation directly with the platform from that point on — the plugin and your WordPress server are not involved in the conversation itself.
What the plugin does NOT send:
- No visitor data (name, email, IP, behavior) is sent to Zavora 360 by the plugin.
- No post content, page content, or WordPress database content is sent.
- No data about your other WordPress plugins or theme is sent.
- The plugin makes no analytics, tracking, or telemetry calls of any kind.
When the calls happen:
- The
widget-configAPI call runs once when you save the API key on the settings page, and again whenever you click “Refresh config” on the same page. It does not run on visitor page loads — the configuration is cached in WordPress options. - The popup-window URL is constructed in the browser when the visitor clicks the button. No server-side call from your WordPress site is made at click time.
Terms and privacy:
- Zavora 360 terms of service: https://zavora360.royalbengal.ai/terms
- Zavora 360 privacy policy: https://zavora360.royalbengal.ai/privacy
By using this plugin, you agree to the Zavora 360 terms of service. If you are subject to GDPR or similar privacy regulations, you should mention Virtual Receptionist usage in your own site’s privacy policy.
Editorial note: This overview combines WordPress.org official plugin metadata with an AI-assisted LethaldiranMX editorial review. Plugin data should be verified on the official WordPress.org listing before installation.
