- 2026-05-26
- by LethaldiranMX
- Trends
- 0 Comments
DeveloperAI customer-support chat widget for WooCommerce stores. Grounded in your products, orders, and customers via the WooCommerce REST API.
IllumiChat is a customer-support chat widget powered by an AI agent that answers product questions, looks up orders, updates customer info, and recovers carts on your WooCommerce store.
This plugin:
- Installs the chat widget on your storefront with one click (no code edits).
- Connects your store to your IllumiChat assistant via the WooCommerce REST API.
- Supports the wc-auth/v1/authorize OAuth-style consent flow — no manual key generation required.
- Honors GDPR cookie consent (CookieYes / Complianz / WPConsent) before loading.
You will need an IllumiChat account and an assistant ID. Sign up at https://illumichat.com.
External services
This plugin connects to IllumiChat, a third-party Software-as-a-Service operated by IllumiChat (https://illumichat.com), to deliver chat responses and synchronize WooCommerce data. Use of this plugin requires registering an IllumiChat account; activating and configuring the plugin constitutes opt-in to the data flows below.
Service: IllumiChat (https://app.illumichat.com)
Privacy policy: https://illumichat.com/legal/privacy-policy
Terms of service: Contact [email protected]
What data is sent, when, and why:
- On connect (when the site admin clicks “Connect IllumiChat” in WooCommerce IllumiChat): the configured Assistant ID, the store URL, and — via the WooCommerce wc-auth/v1/authorize consent flow approved by the admin — WooCommerce REST API Consumer Key and Consumer Secret are transmitted to https://app.illumichat.com so that IllumiChat can read products, orders, and customers from the store on the admin’s behalf.
- On every storefront page view (when the widget is enabled and visitor consent is satisfied): the visitor’s browser fetches the chat widget loader from https://app.illumichat.com/api/woocommerce/widget-loader/. The request includes only standard browser headers; no personal data is appended by the plugin.
- During a chat session (when a storefront visitor types a message into the widget): the message text and minimal session/context data are sent from the visitor’s browser to https://app.illumichat.com for AI processing and reply.
- Webhook callbacks (asynchronous, server-to-server): when product/order/customer data changes in WooCommerce, your WordPress site posts the WooCommerce webhook payload to https://app.illumichat.com so IllumiChat’s grounding data stays in sync.
All transport is over HTTPS. The admin can revoke the connection at any time from WooCommerce IllumiChat (which clears the stored Assistant ID) or from WooCommerce Settings Advanced REST API (which revokes the Consumer Key/Secret).
